Device as a Services Solution
HP announced new changes and additional solutions with DaaS to support different customer and partner needs.
HP’s latest announcements with TechPulse are to expand the premises open hours worldwide and add new analytics & reporting capabilities while enriching the HP Tech Café Market more.
“The workforce is evolving with more and more employees working remotely and moving frequently. Today’s approach to modern IT managementsimplifies the way commercial organizations provide the right devices for the job, give management information and provide flexibility to their businesses.” Said Bill Avey, Global Head and General Manager, Personal Systems, HPInc “As a result, HP continues to reinvent its solutions based on customer and partner insights to ensure it meets their needs.”
New analysis and reports with HP TechPulse
HP TechPulse technology is able to monitor and predict device health in order to help customers give their devices the best care possible. HP continues to build on this innovative technology by adding new analytics and reports, so that your business can have the most comprehensive management experience. New enhancements include:
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Predictive analytics for Android and Mac devices that complement HP’s multi-OS capabilities to proactively address customer hard drive or battery issues. For Mac devices, TechPulse now provides information about device temperature and overheating before these issues affect users.
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Windows 10 hardware compatibility reporting to help customers plan for the transition to the Windows 10 operating system after the upcoming end of Windows 7 support
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Improved inventory reports with the ability to manually add devices to help IT manager manage device inventory.
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Improved BIOS reports to help customers address potential BIOS-level vulnerabilities
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Support for Microsoft telemetry integration to provide customers with a more comprehensive view of their fleet and help them get the most out of their investment.
Global availability of HP Tech Café Market solution
HP Tech Café Market, a vending machine and smart storage solution, is reducing downtime & improving the customer experience by providing easy access to tools needed on-site. Employees don’t have to run around looking for devices or other accessories if they’re not in use anymore. HP vending solutions are available in more than 60 countries with the addition of walk-up devices. Employees will appreciate this convenience and it also allows for your vendors to efficiently deploy their time so you can focus on other important aspects of your business.
Availability
The HP TechPulse updates have been available globally since March 2019. They are also available to customers in more than 60 countries by early 2019 as well as in a number of HP Marketplaces worldwide.
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Author: PC-GR
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